For this month’s newsletter, I thought I’d change it up a little… and talk about, well, changing it up a little.
I’m a big proponent of change - specifically change that produces
growth and adds value. However, the human brain likes patterns and
repetition. It takes less energy to follow a habit than it does to
change things up a little.Thursday, July 21, 2011
Let's Change Things Up
For this month’s newsletter, I thought I’d change it up a little… and talk about, well, changing it up a little.
I’m a big proponent of change - specifically change that produces
growth and adds value. However, the human brain likes patterns and
repetition. It takes less energy to follow a habit than it does to
change things up a little.Thursday, June 16, 2011
What do you want to be when you grow up?
I speak to thousands of "grown-up" people every year and many of them don't
know what they want to be when they grow up. Do you find it odd that
we expect a 17 or 18 year old to know the answer as they graduate from
high school?The belief or expectation that this is a simple question to answer can often get in the way of actually answering it. It’s not a simple question!
As I think about the question from my past (What did I want to be when I grew up?) I realize that I'd have to ask my parents and friends from back then because I really don't remember. I know in high school I wanted to coach sports. But then again, I thought I was pretty smart so maybe I should go pre-med in college. That made a lot of sense because those 2 professions are so similar... not! One difference that became abundantly clear to me is that as a college basketball coach I would get to pick my players and work with people I had hand-selected ... as a doctor, I wouldn't get to pick my patients. I also remember from before high school that one thing I was NEVER going to be was a public speaker. I turned down the nomination to be the President of the National Honor Society and instead became Vice President because as the President, I would have been required to give a speech. Horrifying!!
Part of the problem with answering this question is the question itself. The "what" and the "be" don't match up! The "what" is extrinsic... a thing, tangible, measurable. The "be" is intrinsic... immeasurable, ever-changing, ever-growing.
We really should be asking:
- What do you want to do? AND
- Who do you want to become?
Now, I believe the more important questions are... WHO do you want to BE? or Who do you want to become? I've heard some people say "I want to become a multi-millionaire." "I want to become a teacher." "I want to become a CEO."
If these are in line with your thoughts, will you allow me to share another perspective with you?Sunday, June 05, 2011
Monday, May 16, 2011
Leading & Motivating
Intrinsic
|
Highest in value
|
infinite
|
Extrinsic
|
Mid range of value
|
finite
|
| Systemic |
Lowest in value
|
binary
|
Thursday, May 05, 2011
Friday, April 15, 2011
Dealing with Conflict

- Realize that if your amygdala is hijacked, someone else's may also be hijacked. Give them the benefit of the doubt! They are NOT your enemy. They, in fact, are another infinitely valuable human being just like you.
- Ask, don't assume! What you think you understand about what someone says, how someone looks at you, what someone means by what they do, etc., may often not reflect reality at all, and more often than not lead you down a path that contains more mistrust and relationship-destroying behaviors.
Tuesday, March 15, 2011
Maximizing Your Leadership
-
Maximizers do more asking.
Minimizers do more telling.Great leaders believe in the people they are working with. Maximizers see intelligence as continually growing and developing within their team. They assume people are smart and can and will figure things out. They see their organization as full of talented people who are capable of contributing at much higher levels. Diminishers see intelligence as something basic about a person that can’t change much. When this is the case, the Diminisher believes that they have to tell their team what to do and how to do it. Do you find yourself doing more asking or telling in your leadership roles?
Monday, February 14, 2011
Success and Failure


Wednesday, January 12, 2011
Your Virtuous Cycle
- Level 4 leaders focus on the what and how (extrinsic)
- Level 5 leaders focus on the why and who (intrinsic)
Friday, December 10, 2010
'Tis the Season
Hallmark
and other institutions have forever painted our holiday season with joy
and happiness and gifts. We’re all getting that Lexus with a big red bow this year, right? The family will get together and all sit around the 12 person dinner table flawlessly decorated with placemats and red and green napkins.The
patriarch of the family is standing at the head of the table carving
the turkey or ham. The matriarch is passing around the perfectly
prepared side dishes… mashed potatoes with un-lumpy gravy, green bean
casserole with the crunchy onions on top, and homemade cheese raviolis
(my mom’s Italian, ya know). They’ll all hold hands and sway as they
sing grace just like the Whos in Whoville. Then they will tuck in their
napkins and politely converse over the holiday meal. Oh, the joy and
happiness!Monday, November 15, 2010
Giving Thanks TO Others
Giving Thanks TO as well as FOR
Gratitude
Tuesday, October 19, 2010
Celebrating Your Way to Success
Can you believe it?!? This is the 50th edition of my monthly newsletter! Whether you have been around since the beginning or this is your very first edition... THANK YOU!! I sincerely appreciate your time and I hope that I can continue to add value to your life.
As I was thinking about what to write this month, I thought about celebrating this milestone. Then, I thought about the habit of celebrating in general. Have you developed this habit?
Celebration and Joy
Have you ever watched children playing? Whether it's through competitive sports or just individually imagining and experimenting, it's really amazing to see the world through the eyes of a child. They celebrate the little things.
Just this past week I was able to witness a little girl in the airport pulling her Dora The Explorer roller bag to the gate. She arrived and said to her mom, "Mom, I did it!! I carried my bag the WHOLE way!" I also watched two little boys playing with a new truck. As one of the boys made the truck's siren go off, the other one said, "You did it!! You did it!!" My favorite occurred in San Francisco's airport where I witnessed a little girl about 3 years old come running out of the restroom releasing her mom's hand and sprinting up to her dad in his nice suit and tie yelling, "Daddy, Daddy!! I pooped! " Oh, the joys of a nice bowel movement!
As kids, we celebrate any and almost every accomplishment. Then at some point in our lives, when we become "big" girls and boys and it's no longer "cool" to celebrate our successes we stop. Why is that? Why do we start to call those people that celebrate "big headed" or "self-centered" or "show offs" or "immature"? Why does celebrating take on a negative connotation?
Does another person's success somehow diminish our own? Is there a limited quantity of celebration in the world? Does their celebration somehow mean you don't get your piece of the celebration pie?
Have you ever wondered why "excessive celebration" is a penalty in the NFL and NCAA Football but you can rip off your shirt, slide across the field, and have your team pile up on you for scoring a goal in soccer? Why does it matter if they are "showing off"?
Celebration and Your Brain
Celebration is great for your brain.
Celebration has also been shown to lead to increased trust, communication, and risk-taking. Celebrating creates a atmosphere of optimism and hope. It focuses the brain on creating instead of avoiding.
Celebration releases chemicals called neurotransmitters at the synapses in your brain and these intensify motivation to act for more solutions and celebrations.
Sunday, September 19, 2010
Understanding Cans & Wills
Have you ever noticed the frustration that is caused by confusing 'cans' and 'wills'? Some people assume that because a person 'can' do something they 'will' do something... like kids can clean their rooms, so they will clean their rooms; a colleague can help you, but won't; someone says they will do a task but then can't. Do you notice any stress in your life from this phenomenon?
Cans and Wills
So what is a 'can' and what is a 'will'? Just to be sure we're on the same page...
Can means that a person has the ability, power, or skill or has the means and qualifications to perform.
Will means that a person has a wish or desire to perform, or they'd like to, may decide to, or attempt to perform.
There's a BIG difference between the two. There is also a lot of frustration around cans and wills when we aren't on the same page.
Misalignment
In my last newsletter, I talked about the brain's natural instinct for detecting errors. When those errors are recognized, the brain shuts down its cognitive area and goes into reactive mode. This is where emotions and physiological responses take over to 'protect' you from the error.
One tiny problem... the brain will detect an 'error' when its expectation is different from what occurs in reality. You will feel it when your expectations aren't met. Think about how you feel when you don't expect a car to pull out in front of you and it does... or when you expected your kids to clean their room and they didn't... or you expected a team member to complete a task and it isn't done. All of these 'errors' can cause you to react in a negative (and sometimes 'thought-less' manner) because your autonomic self-protection system has been triggered. Your brain shuts down cognitive function and sends that energy to your muscles and other organs to quickly respond to the perceived error or threat.
One problem... in reaction/error mode, the brain doesn't know is that this really isn't a threat to your physical well-being.
So, what kind of strife arises in your life when the cans and wills aren't aligned?
Let's look at some statements that you may have heard by well-meaning people that can cause this misalignment. Have you ever heard this one?
"You can do anything you want to do in life." While meant to be motivational, it's a lie. No where on the planet is there a place where you can do whatever you want to do in life. There are always consequences and choices that have to be made within certain physical or mental parameters. Now, you are free try to do anything, but you may not have the talents or skills to accomplish what you'd like to accomplish.
When the can isn't aligned with the will, there will be frustration, discontentment, dissatisfaction and little enthusiasm.
When the will isn't aligned with the can, there will be defeat, discouragement, and even resentment.
Have you felt this in your life?
Sunday, August 15, 2010
What's RIGHT with You?!?
What's WRONG RIGHT with You?!?
"Fear less, hope more; Eat less, chew more; Whine less, breathe more; Talk less, say more; Love more, and all good things will be yours." - Swedish Proverb
I love that quote above because it has one of my all-time favorite words in it 5 times. That word is "more". I love that word because it's neverending. You can always have and be "more". More today than yesterday, and more tomorrow than today.
So, how does that play into "What's RIGHT with You" - the title of this newsletter. Well, in life, we seem to find more of what we look for. You can seek more joy and find it. Or you can choose the mindset of seeking more pain and find it as well.
What is your focus?
So many people have been trained most of their lives to look for risks (i.e. what can go wrong). Starting in elementary school, we're taught to solve problems. That's what homework is all about... read this and solve the problems.
When are we going to learn that the greatest success comes from seeking opportunities not finding and identifying problems and challenges? When are learning institutions going to give their students exercises on finding opportunities?
Opportunity vs. Risk
Our brains are trained from a young age to look at what's wrong. Our self-worth is sometimes defined by how many problems that we can fix or avoid. Many people think that the brain 'naturally' functions that way. I believe that it has been coached and trained to think that way. Sure, the brain has a natural instinct for recognizing errors, but the mind can choose what to focus on.
From entrepreneurs to project managers to sales people... you are taught to find the pain, the problem... to look for what's wrong and come up with a solution. It sounds logical and it is helpful (please don't misunderstand my point.)
Let's look at the people that have "made it", who are highly successful and wealthy. Since I have an Information Technology background, let's look at Steve Jobs and Bill Gates. These are two highly successful gentlemen. They have changed the lives of millions and millions of people. Did they do it by looking for problems? Or, did they do it by looking for opportunities?
Tuesday, July 13, 2010
Breaking Free - The Power of Nice
"You cannot do a kindness too soon, for you never know how soon it will be too late." - Ralph Waldo Emerson
Last month I gave a keynote address at the PMI Houston Conference & Expo. Kathy Ridley, the current chapter president, asked me to do a special presentation on the Power of Nice. We received terrific reviews so I thought I'd share the neuroscience and axiology of the Power of Nice with you.
What is NICE?
The word 'nice' is used in a variety of ways. I hear it most often as people say "Have a nice day." What exactly does that mean? Nice has so many different meanings.
For instance, 'nice' can mean pleasing, delightful, pleasant and kind. It can also mean minute, fine or subtle as in "a nice distinction". It can also mean accurate, precision or skillful as in "nice shot" or "nice workmanship". (I'm pretty sure people aren't saying "Have a subtle day." or "Have an accurate day.")
Oh, but nice can also mean virtuous, respectable or proper as in "She's a nice girl." Then you can also put the word "too" in front of nice so that it means something negative. "She's too nice." which usually equals doormat.
So, we're going to go with the first definition of nice meaning pleasant and delightful... something that brings joy and satisfaction.
This is your brain
The conscious brain gets all the attention. You know the part that is aware and thinks and plans. We spend a lot of time, energy and money developing the conscious part of our brain. However, it is a slave to all of the other parts that lie "beneath" it. Every feeling is a summary of data that comes from our subconscious/autonomic brain. Our feelings are visceral responses to all the information that your brain contains that can't be directly accessed by your conscious brain.
An Open-Loop Limbic System
In Daniel Goleman's book, Primal Leadership (2002, HBS Press), he discusses the design of the human brain: what scientists have begun to call the open-loop nature of our emotional centers (limbic system).
Monday, June 21, 2010
Breaking Free - The Contemptuous Eyeroll
The Contemptuous Eye Roll
This is an encore newsletter from a couple of years ago that I wanted to send out again because I've noticed a lot of contemptuous eye rolls lately... especially in American politics and current events.
We've been talking about expectations and perfection in the last few newsletters and that can often lead to devaluing of the human being (because our mind is overvaluing the idea or expectation).
The green text, like this text, is new information that I've added to the previous edition.
What I'd like to draw your attention to in this issue is how you can recognize when you are devaluing others. If you can learn to recognize a key component to this transposition of value, you will be one step closer to being able to bring positive value to those around you.
In my coaching practice, the key goal is to basically shorten and eventually eliminate the time between when you recognize you've messed up and when you actually messed up. If you, at this Pivotal Moment, can choose a different response, YOU will be able to be on your true path to success. If you don't choose to respond differently and ignore a sabotaging thought, you will greatly hinder your success.
Let's learn about a commonly overlooked (devaluing) expression...
World Famous Face Reader
Have you ever heard of Paul Ekman? Dr. Paul Ekman is a professor of psychology who has become the world's most famous face reader. The Federal Bureau of Investigation (FBI), the Central Intelligence Agency (CIA) and state and local police forces have turned to Dr. Ekman for help learning to read subtle emotional cues from the faces, voices and body language of potential assassins, terrorists and questionable visa applicants. The detailed knowledge of facial expression has earned Dr. Ekman a supporting role in the movie industry, where he has consulted with animators from Pixar and Industrial Light & Magic to give lifelike expressions to cartoon characters.
Dr. Ekman's work is also featured on the Fox show "Lie to me*". You can watch full episodes by going to http://www.fox.com/watch/lietome.
Dr. Ekman's expertise is very unique and can be very helpful when understanding when you are de-valuing others. For instance, Dr. Ekman is able to accurately predict whether a couple will divorce in the next 4 years simply by watching (not even hearing) a couple's conversation. He doesn't even need to see the whole conversation... he only needs to see 3-4 minutes to make his prediction.
He is right 94% of the time!!
How does he do it?
Tuesday, May 11, 2010
Breaking Free - The Perfection Prison
The Perfection Prison
Last month I wrote about Overcoming Indecision. If you've read it, you've learned how to watch out for the traps and some keys to making good decisions. As I asked others what gets in the way of them actually making decisions, one of the overwhelming responses is fear. As I probed a little deeper, I found out that the fear is often caused by perfection.
Many people overvalue the idea of perfection which causes them to devalue reality. The idea ends up having more value in their minds than actually creating and engaging in life. Instead of improving life, perfection creates a prison.
The Perfection Prison
So what does this perfection prison look like? Well, it only exists in your mind and it can be a major obstacle to your joy and happiness. The retaining bars of your prison are NOT real - they only appear real in your imagination. The bars of your prison may be created by:
- Rejecting Failure = refusing to recognize a positive side to failure. For you perfectionists, your initial reaction to that last statement may be disbelief. What good can come of failure? Well, according to neuroscientists a great deal of good can come from failure because our mind is really good at detecting 'errors'. That is how it creates new thoughts and neuropathways. You need failures to help your brain succeed.
- Rejecting Success = refusing to "lower" your standards of perfection. The pursuit of perfection requires high standards and yet as the perfectionist approaches a high standard they immediately reset to even higher standards thus never celebrating success (which is also good for the brain.)
- Rejecting Painful Emotions = Pain equals not perfect in the mind of the perfectionist. Happiness is the perfectionist's goal and negative emotions fall short of that goal so these are avoided at all costs.
- Rejecting Positive Emotions = by consistently and constantly setting goals that will never be reached, the perfectionist, by default, has little to celebrate. Realistically, when will your performance be perfect? Can't you always find something to improve? So, when will perfection be reached? Never.
- Rejecting the full experience of life = Life is flawed in the perfectionists mind. Perfection locks you into one specific outcome. The perfectionist spends much time living in their imagination and their "what if" world, missing out on the experience and journey of life.
All of this leads to fear (Fully Engaged in Avoiding Reality).
Tuesday, April 13, 2010
Breaking Free - Overcoming Indecision
Overcoming Indecision
I was trying to decide what to write about this month. At first nothing exciting came to mind. Then lots of ideas came to my head but after re-evaluating, those ideas might not have been too exciting either.
Then, it happened. I thought that writing about decision making and overcoming indecisiveness would be valuable and maybe even exciting.
The Choices You Make
Let's look at how long it takes you to make a decision.
How much mental energy do you put into deciding:
- where to eat dinner?
- what clothes to wear?
- where to go on vacation?
- what product to buy?
How long does it take you to make decisions at work?
- which resources to use?
- what path to take?
- how much time to invest?
Every choice you make means that you lose out on all of the other options. Choice = loss. Doesn't that seem very final?
Good Decisions
We all want to make good decisions and choices. A choice is a value judgment plain and simple. Choice is about selecting the option that your mind believes is the best decision. It's about what adds the greatest value.
Wednesday, March 17, 2010
Breaking Free - Staying Focused on Your Goals
Staying Focused on Your Goals
Did you watch the Olympics last month? I typically watch off and on but am truthfully more interested in the stories about the athletes than I am about the outcome of the events.
Those athletes are very gifted and very dedicated to their sports. They have stayed focused on their goals for many, many years. Yet, here it is March and many folks who made New Years resolutions or set new goals for 2010 have already given up. Are you one of those people that have given up on a goal that you just set a couple months ago? You are not alone.
Losing Focus
What has caused you to lose focus on your dreams? As you may know, in my coaching practice, I help folks analyze their thinking and valuing habits. Many times your most out-of-balance thoughts get in the way of you achieving your success.
Those out-of-balance thoughts are valuing habits that filter out some of the information that you need to make good decisions. For instance, let's say that you were going to workout three times a week in order to lose weight and be healthier. But, you've gotten a little off track. What does your mind tell you?
- If your Practical Judgment is out-of-balance, you may hear thoughts like "It's not that important." or "I don't have the time for that today."
- If your Systems Thinking is out-of-balance, you may hear "I don't feel like it." or "This will never work."
- If it's your Self Esteem that's out-of-balance, you may hear thoughts like "I knew I couldn't do it." or "This just isn't worth it for me." or "I can't spend that time on me; that would be selfish."
- If it's your Self Direction that's getting in the way, you may hear thoughts like "If I can't be perfect, it's not worth it." or "My dream is so far away I can't see how this is going to help me get there."
When you focus on the thoughts from these (out-of-balance) perspectives, you will lose focus on who you want to become and what you want to achieve. You may want to read the previous months' newsletters again to remind yourself of a better way to set and achieve your goals. If you used the goal setting process that we outlined in January and February newsletters you will be focused on WHO you want to become, not just WHAT you want to or have to do.
Saturday, February 06, 2010
Breaking Free - Example of Goal Setting
Example of Goal Achieving Process
Last month I wrote about focusing on goal achieving instead of just goal setting. I wrote about how your frustration is caused by a misalignment of your natural talents and skills to your current job or position. I then explained the goal achieving process. Many people responded to that newsletter asking me for more details or maybe an example. So, I've decided to share my personal goal achieving process with you to let you know what has worked for me in the hope that it will inspire you.
#1 Dream Big Dreams
Don't be afraid to dream big dreams. Many folks that I talk to have been beaten down by the path they've taken in life. They lack the self-confidence to even dream big. I recognize this because I've been there. As a kid, I was going to change the world, then somehow, by the time I was 35 years old the world had changed me.
Look at your life and decide what you want financially, spiritually, personally, relationally. What do you want to accomplish? What legacy do you want to leave? What would you like the people you know to say about you at the end of your life?
For me, well, some of my dreams are this:
- Impact the lives of 1 million people (yes, I put my pinky to my mouth when I say that like in the Austin Powers movie)
- Make over 1 million dollars in a year (no matter what I have to pay in taxes)
- Give away over 1 million dollars
- Be on the cover of Success Magazine
- Be on ESPN in the game (not just at the game with a rainbow afro on my head)
#2 Who do You want to Become?
Instead of chasing money and fame which can leave you feeling empty and maybe even broken in the end, focus on becoming the person who would rightfully have the things that you dream about.
As Og Mandino writes: "... I am prepared for wisdom and principles which will guide me out of the shadows into the sunlight of wealth, position, and happiness far beyond my most extravagant dreams until even the golden apples in the Garden of Hesperides will seem no more than my just reward."